E-commerce companies will not be able to cheat easily with consumers when the government's proposed e-commerce policy is implemented. If the policy is enforced then e-commerce companies have to provide the services related to the service and sales conditions on their website in the understandable language of the common consumers. Before asking about the customer's personal information, e-commerce companies will have to tell why this information is being taken.
The companies will also tell customers that the company is working on the condition with the vendors supplying the products. At the e-commerce site, customers are not aware that the goods he is buying, who has made it, will be delivered on behalf of the company to which the goods will be delivered at his house. Now customers will be informed of all these things.
No policy yet
These things have been mentioned in the draft prepared for the e-commerce policy from the Ministry of Commerce and Industry. There is no policy for e-commerce in India so far. According to the information given by the ministry, the deadline to implement the policy has not been fixed. According to the ministry, by 2022, the size of the digital economy in India will be 1 trillion dollars. Half of the Indian economy will be digital by the year 2030.
42% increase in e-commerce companies complaints
According to the information provided by Parliament on behalf of the Ministry of Consumer Affairs in the current Parliament session, the number of complaints lodged against e-commerce companies has increased by 42 percent in the last one year. In the past four years, complaints lodged against e-commerce companies have increased 15 times.
Registration required in Central Consumer Protection Authority
According to the provisions of the proposed policy of e-commerce, all types of e-commerce companies of the indigenous and foreign countries have to register themselves in the Central Consumer Protection Authority. All companies have to create platforms to register complaints on their website by consumers. There are separate rules for commercial e-mail and SMS service on behalf of the government so that e-commerce companies can not disturb the customers unnecessarily. E-Consumer Courts will be set up to resolve customers' grievances in a limited time. According to the provision, the government can ask the companies to disclose the source of the purchase of products so that they can not do arbitrage in the business.
Centralized agency to be formed for KYC
According to the provision, the centralized agency of KYC data will be created to facilitate payment operators. The purpose is that if a payment operator wants to know the KYC of a new customer, the centralized agency will provide the KYC data of that customer by taking a modest fee. In this case, different operators will not have to collect separate data, which will reduce the cost.
The companies will also tell customers that the company is working on the condition with the vendors supplying the products. At the e-commerce site, customers are not aware that the goods he is buying, who has made it, will be delivered on behalf of the company to which the goods will be delivered at his house. Now customers will be informed of all these things.
No policy yet
These things have been mentioned in the draft prepared for the e-commerce policy from the Ministry of Commerce and Industry. There is no policy for e-commerce in India so far. According to the information given by the ministry, the deadline to implement the policy has not been fixed. According to the ministry, by 2022, the size of the digital economy in India will be 1 trillion dollars. Half of the Indian economy will be digital by the year 2030.
42% increase in e-commerce companies complaints
According to the information provided by Parliament on behalf of the Ministry of Consumer Affairs in the current Parliament session, the number of complaints lodged against e-commerce companies has increased by 42 percent in the last one year. In the past four years, complaints lodged against e-commerce companies have increased 15 times.
Registration required in Central Consumer Protection Authority
According to the provisions of the proposed policy of e-commerce, all types of e-commerce companies of the indigenous and foreign countries have to register themselves in the Central Consumer Protection Authority. All companies have to create platforms to register complaints on their website by consumers. There are separate rules for commercial e-mail and SMS service on behalf of the government so that e-commerce companies can not disturb the customers unnecessarily. E-Consumer Courts will be set up to resolve customers' grievances in a limited time. According to the provision, the government can ask the companies to disclose the source of the purchase of products so that they can not do arbitrage in the business.
Centralized agency to be formed for KYC
According to the provision, the centralized agency of KYC data will be created to facilitate payment operators. The purpose is that if a payment operator wants to know the KYC of a new customer, the centralized agency will provide the KYC data of that customer by taking a modest fee. In this case, different operators will not have to collect separate data, which will reduce the cost.
ReplyDeleteNice Information! I personally really appreciate your article. This is a great website. I will make sure that I stop back again!
Equity Tips